Between the Lines

What Some Clients Say About...

Teams That WorkTM

 

Executive Management and Team Leads

We were having difficulties in a critical area with hiring people that fit and then forming a cohesive team that worked together well. Between the Lines helped us tighten up our job specs, brought in some metrics, helped us evaluate existing employees and model some new jobs we needed to add. Then they helped us hire the right types of people to fill the positions and got them in synch with some team-building and communication work.

The result : people have a much-improved understanding of each other. They're getting much more done with a lot less trauma than before. Meri's help has been of great value.

- Jim Oliver, General Manager
Texas Windstorm Insurance Association


Meri's an expert at how people communicate. She stimulates new perspectives and different ways of looking, different ways of holding things. This has been extremely valuable to my partners and me. She's helped us obtain clarity and vision and articulate the right strategic directions for our companies.

- Jim Hoover, Venture Capitalist and Managing Partner
IDM Partners, Inc.


Our TeamsThatWork experience gave our Utilities leadership team a common language to discuss issues and challenges we face and raised our individual and team awareness of our natural strengths and opportunities for improvement. Meri's focus on solutions instead of problems is the most basic -- and most powerful -- thing I've learned. And the most enjoyable. The result has been improved relationships within our team and with other work groups.

The greatest gift for me has been the team's greater awareness and appreciation for the possibilities that exist by improving relationships and communication. I'm grateful for Meri's guidance and leadership throughout the process.

- Jim Riley, Director for Utilities
Texas A&M University


In our team consultation, we learned a lot about fellow team members and about ourselves. How others are motivated and what their strengths are. The workshops helped the most and they were fun. I think the things we learned will help each team member better build his or her workteams. A lot of this information has helped open our eyes so we can better assist each other.

- Charles Kuder, Superintendent of Utility Distribution
Texas A&M University

 

                           ProScan® Assessed Participants


It was hard to believe that such a short test could result in so much information that was dead-on accurate. It was like seeing your personality reflected in a mirror, even the parts you thought no one else noticed. It was truly remarkable.

- Connie Cornell, JD, PHR, Employment Attorney
Founder of Cornell, Smith and Mierl, LLP


I am usually skeptical about tests like this, but was amazed at the accuracy of the results. I took the test seriously in hopes of getting accuracy. It identified things about me that I subconsciously know, but never think about much. What I enjoyed most was the follow-up readback conference. It summed up the results of the test, especially the charts, and helped me see some situations in a new light.

-Reggie Warren, Director of Claims
Texas Windstorm Insurance Association & Texas Fair Plan Association


I was genuinely surprised that such a short and simple survey could reveal so much about a person's make up. The information was precise -- not some kind of generic/horoscope kind of information. It really made me stop and think. The results put some things in a different perspective for me and showed me how I can enhance my success on the job and at home. 

I very much enjoyed the readback session, which provided clarification and meaning to the data.  The experience has helped me become more productive -- partly because of receiving information about myself, but perhaps more because it was an exercise that the entire management staff participated in and now understands. I'll cut to the chase much quicker now.

-Lou Cusano, Director of Servicing Carrier Operations
Texas Fair Plan Association 


I would say that I was skeptical about the survey and did not think it would tell anything about me. I was wrong. The survey told a lot about me and my feelings. The readback conference was very informative and helped me understand the reports.

I liked that the survey was short and to the point.  It didn't take all day to complete. I also liked the way the results were presented. Because of the information I received, I have become more aware of both my triggers and my motivators. 

-Susan Renshaw, Controller,
Texas Windstorm Insurance Association


The ProScan® lets you find out about yourself -- what you're made of. It helped me identify what I need to work on. I most enjoyed the way Meri presented the results. I'm going to try not to drive people as hard as I have been. I see I need to be listening more to others' concerns and asking how I can help them succeed.

-Charles Kuder, Superintendent of Utility Distribution
Texas A&M University


I have taken other assessments, but the ProScan® really seemed to nail it. It helped me understand how my life experiences have shaped me and impacted the way I prefer to lead, communicate, and collaborate with others. I've used the findings to discuss with my manager how I can use my strengths to best support her as a leader.

Because I'm both high energy and quite allegiant, I need a clear understanding of vision and mission to be a fully participating team member. I need to see where we're going. When I can see this, I can go full steam ahead and give my leader my strongest support. When I shared my new understanding of these traits with my manager, she got a much better understanding of how she could use my strengths to better help her lead.

-Lisa Votti, Clinical Network Educational Coordinator
Seton Healthcare Network


My experience began as a skeptic. I filled out the questionnaire and predicted that little insight into my personality could be determined for the number of questions asked. After receiving my ProScan® report, I was intrigued with all the details of my personality reported. During the readback session, I was impressed with the insight into my personality and the ability Meri possessed to understand what motivated and de-motivated me at work and the current state of my feelings.  The entire process was extremely helpful to me as it identified positive actions I could implement to improve my satisfaction at work.

Meri made me feel at ease, which allowed me to speak truthfully about my personality and my feelings as they pertain to my work life. The experience has enabled me to feel better about myself, both personally and professionally, and has helped me to better understand my co-workers.

-Homer Bruner, Energy Manager
Texas A&M University


The ProScan® report and readback process was amazingly comprehensive. A positive experience! It is surprising how much information is gleaned from so few questions and that these few questions can produce an on-target readback.

For me, it confirmed much of what I knew about myself, which makes it possible to think about what I need from others, and ask for it. Getting the report in written format first allowed me to think about questions to address during the personal readbackconference.

Knowing how I am different from others helps me to understand my strengths and what I need to feel comfortable in the world, aswell as the areas I'm likely to gloss over and ignore, which lead to stress.

-GH, Chief Information Officer
Global IT Consulting Group


Job Modeling Services

 

As a board member, I participated in modeling a new position as a way of hiring new staff for Leadership Austin. Between the Lines' approach was very helpful and had high face validity. I would like to use it at AMD and maybe for career counseling.

I believe the process helped us figure out that we had been a bit unrealistic in specifying requirements for the job. It helped us clarify expectations - the organization's and the Executive Director's - in a way that I predict will be helpful to everyone involved.

I believe the organization now has more realistic job expectations for this new hire. I also believe that he and the Executive Director will avoid some 'issues' working with each other that might otherwise have compromised the success of the position.

-Bill Gardner, Director, Corporate Growth and Development
Advanced Micro Devices


We recently used Between the Lines' job modeling services to help us draw a composite of the role requirements and the critical success factors for adding new resources to Leadership Austin's executive staff. By including the input of people familiar with the organization, and the role, we were able to get a well-rounded profile. This can be especially important when the hiring decision involves roles that the hiring manager may or may not fully understand.

What I liked most about the approach was the way it made the "getting to know you" stage less of a mystery than is typical during the first few weeks of employment.  All parties knew what to expect of the key players immediately and could begin a dialogue about how to work together, knowing the others' styles and tendencies. I think this necessarily reduces the stress level of trying to guess about the situation and avoids the errors inherent in a trial and error method

I am a believer in the process, the firm, and in Meri.

-Lisa England, Board Member
Leadership Austin


Between the Lines' job modeling services helped our organization do three important things:

•  think more deliberately and clearly about the job requirements and personal qualities we needed for a newly created executive position, 

•  create a more thoughtful and relevant selection process, and

•  better understand the strengths and challenges that the selected individual would bring to the organization. 

Then, the on-boarding process helped establish an environment where the selected individual and the supervisor could be more mindful about both the opportunities and the challenges to being optimally successful in reaching the goals of both the organization and the selected individual.

What I liked most about the whole process was the way it enabled all participants to talk more candidly and fruitfully throughout the selection and on-boarding process. The candid and goal-oriented environment that was created throughout both the selection and the onboarding processes has been carried forward into the working environment with the new employee -- for good results!

-Lee Thomson, Executive Director
Leadership Austin

 

                         ProScan® Assessed Participants

 

Rarely have I received such a comprehensive survey that was so closely aligned with my own reflective awareness of my personal style, and I have been 16PFed and MBTIed and DISCed and BENCHMARKed for years! This was both eye-opening and SPOT ON!

The readback conference was more than a 'reading.' It was an interactive analysis of how I might take this information and become even more productive in my relationships with it. I sincerely appreciated having my supervisor there with us, comparing her understanding of my results with her own, and suggesting ways that we might better work together. Knowing BOTH of our styles, Meri was quick to point out things that BOTH of us might not be aware of and need to work on.

This was one of the most useful surveys I have ever had 'done' on me. A quintessentially positive and meaningful experience! I was learning so much about myself (and I have the privilege of already knowing a lot about myself!) that I didn't want the readback conference to end.

The language has already entered the daily interactions with my supervisor, and lodged in my conscious awareness, so that I really do 'think' about my style as I am approaching my work.

-Tom Sechrest, PhD, Curriculum Manager

Leadership Austin


The ProScan® assessment is just the best instrument I have seen! Many people are familiar with the Myers-Briggs. Well, this is MUCH better! It's richer and more in-depth. The way it profiles your natural state versus your "should-be" state helped me clarify and bring focus to my own desires and goals.

-Charles Knickerbocker, Process Consultant

Knickerbocker and Associates


The ProScan® data and readback experience are helping me own, claim and use my natural strengths to create the work I want to do. They're making it easy for me to let go of old beliefs that I have to be/act/show up in the world in ways I do not enjoy, ways that drain my energy and keep me from creating what I want in mywork and my life.

I'm noticing more and more when I can be getting what I want by using a natural strength and just asking for what I enjoy. So I can receive it! I'm seeing polarities as both/and opportunities to enrich my life. And, I'm referring continually to my true motivators as I envision my day, activities, and intentions for what I want to manifest.

What's really important about all of this is how liberating it feels to show up more fully in life for who I am and to make space for and invite others to do the same.

-Carol Connolly Bruce, Personal and Professional Development Consultant and Trainer
Communication Creates Connection

 

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